Return, Cancellation, Exchange and more

If for any reason you are not satisfied with your order, you can return any unused item within 7 days from the delivery date in a condition that is suitable for resale without removing the price tags.

You can start your return process by calling (323) 805-1416 or sending an email to elegantecurves01@gmail.com

You don’t need to pay at the time you are mailing your order, we will withhold a fixed shipping service fee of $ 13.90 from your store credit once your return has been processed.

We at Elegant Curves understand that ordering a dress online can be challenging. If you receive a dress that doesn't fit, please notify us immediately and we will do everything in our power to get you the size that will work for you.

There is no restocking fee if you are exchanging a dress for a different size and the listing must show the size as being available (we do not guarantee availability until the original dress purchased actually is received and inspected by our warehouse).

The dress that you request for an exchange is based on availability. Upon receiving the dress back, we will exchange it for you. Items can only be exchanged once. If the exchange is not as wished, you can return the item for a store credit and place a new order.

Please allow 2-3 business days for your store credit or for your exchange.

After an order was placed by you, our warehouse gets ready to pack and ship it out as soon as possible so you can receive your dress right in time. In case you want to cancel an order before it is shipped out please do within an hour after you placed your order since you will be charge a 10% cancellation fee otherwise by calling (323) 805-1416

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